Effective Date: August 1, 2022
Welcome to Anvaya Cove’s Membership Club website, an online platform jointly managed by Anvaya Cove Beach and Nature Club, Inc. (“Beach Club”) and Anvaya Cove Golf and Sports Club, Inc. (“Golf Club”) (collectively, “Anvaya Cove”, referred to as the terms “we,” “us,” and “our” in this Notice). The term “you” and its derivatives refer to customers, vendors, partners, employees, associates, and other stakeholders of Anvaya Cove. Here’s how we protect your data privacy:
Our Role in Your Data Privacy
When you use the Anvaya Cove website (https://anvayacove.com/) and its two main sub-sites https://anvayacove.com/beach-nature-club/ and https://anvayacove.com/golf-sports-club/, this notice applies to you. Please read and understand it before providing us with your personal data.
Our Responsibilities
We process information pursuant to the Ayala Land Group (“Group”) Privacy Statement. To know more about our general principles and how we process your personal data within the Group, please visit https://www.ayalaland.com.ph/privacy-policy/.
We may revise this Privacy Notice from time to time as we add new features and purposes of data processing, or as laws change that may affect our company’s services. When we make material changes to this Privacy Notice, we will post the date it was last revised.
Your Responsibilities
- Read and understand this Privacy Notice
- Ensure that any information that you provide us is complete, accurate and up-to-date
- If you provide us with personal data about other people, we will use that information only for the specific purpose for which it was provided to us. By submitting the information, you warrant and confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Notice.
When and How We Collect Data
From the first moment you engage through our website, we are collecting data. Here’s when and how we do this:
- You interact with us only through the “Account Login”, “Request Password” and “Contact Us”, “Inquiry and Concerns – Inquire Here”, “Send us an Inquiry” and “Contact us Today” Forms.
- You provide personal and membership information in relation to your membership inquiries, requests, and other concerns.
What types of data we collect from you
When you inquire about our products and service in this website through “Account Login”, “Request Password” and “Contact Us”, “Inquiry and Concerns – Inquire Here”, “Send us an Inquiry” and “Contact us Today” Forms, the Company collects and processes the following personal information that you provide:
- Full Name
- Email Address
- Mobile Phone Number
- Membership Number
- Membership Account Password
- Type of Inquiry/Subject
- Any other information that you voluntarily decide to share with Anvaya Cove in the Message Box
Disclosing personal information other than yours
When you disclose to us personal information of another person (e.g., your dependent, spouse, children, and/or parents), you attest that consent has been obtained from that person to disclose and process his/her personal information in accordance with this privacy notice.
If the Personal Information was provided by a minor or one who is not legally capable of entering into contractual transactions without parental or guardian consent, the parent or legal guardian shall be responsible in providing the consent, and in correcting any information given or informing us that the information should be disregarded or deleted.
How and why we use your personal data
Under the Data Privacy Act, we can only use your personal data for certain specified purposes and where we have a legal basis to do so. Here are the reasons for which we process your data:
- Verifying your membership information;
- Providing you with product, services, and information that you have requested in connection your membership, including customer support.
- Enhancing your membership and customer experience by delivering products and services that match your preference and needs;
- Communicating relevant products and services, advisories, and responses to your queries, requests, and other concerns;
- Processing of information for statistical, analytical, and research purposes.
Just in case you requested or opted information about our products or services, you may unsubscribe from them any time by clicking the unsubscribe link in the promotional emails, following the steps provided in the promotional email or text messages or replying to the email indicating that you no longer wish to receive any email from us.
Your Privacy Rights
You can exercise your rights as a data subject by sending us an email at alpi.dataprivacyoffice@ayalalandpremier.com. When you make a request, note that such a request is subject to certain conditions. We may also charge you for any of these services.
You have the right to access information we hold about you
You may instruct us to provide you with any personal information we hold about you, subject to providing us with appropriate evidence of your identity.
- We may withhold personal information that you request to the extent permitted by law.
- You may instruct us at any time not to process your personal information for marketing purposes.
- You will be asked to expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for the same purpose.
You can object to us using your data for profiling you or making automated decisions about you
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails sent to you based on your interests or behavior). Otherwise, the only circumstances in which we will do this is to provide service to you.
You have the right to port your data.
We will give you a copy of your data in a mutually acceptable format. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right for your data to be erased.
You can do this by asking us to suspend, withdraw, remove or destroy your personal data, if it is no longer necessary for us to hold the data for purposes of your use.
You have the right to lodge a complaint regarding our use of your data
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the National Privacy Commission.
You have the right to damages
You have the right to damages arising from inaccurate, incomplete, false, unlawfully obtained or unauthorized use of your personal data by Anvaya Cove.
How secure is the data we collect?
We do our best to ensure that your personal data is protected and your privacy is preserved.
We use physical, technical, and organizational safeguards to protect your personal data against loss, theft, and unauthorized access, disclosure, copying, use, or modification. These practices include:
- Use of secured servers behind advanced threat protection appliances, firewalls, encryption and other security tools.
- Use of standard encryption tools such as SSL (Secure Socket Layer) to help protect personal data and to keep information collected secure.
- Website/Application security testing conducted by a third party prior to it being launched and when major changes have been applied.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who are qualified and authorized to process them. All such persons, wherever they are located, are required to protect the confidentiality and privacy of your personal data in a manner consistent with our privacy policies and practices.
And please remember:
- You provide personal data at your own risk. Unfortunately, no data transmission is guaranteed to be 100% secure
- You are responsible for your username and password. Keep them secret and safe!
- If you believe your privacy has been breached, please contact us immediately by sending us an email at alpi.dataprivacyoffice@ayalalandpremier.com.
How long do we store your data?
We shall retain your personal data obtained via our “Account Login”, “Request Password” and “Contact Us”, “Inquiry and Concerns – Inquire Here”, “Send us an Inquiry” and “Contact us Today” Forms for a period of one (1) year from the fulfillment of the declared purposes or allowable criteria for its processing; unless we believe that these may be relevant to any ongoing or prospective legal proceedings in order to establish, exercise, and defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
We keep your data as long as it is necessary: a) for the fulfillment of the declared, specified, and legitimate purposes, or when the processing relevant to the purposes has been terminated; b) for the establishment, exercise or defense of legal claims; or c) for legitimate business purposes, which shall be in accordance with the standards of the banking industry.
Third parties who process your data
Fulfillment of Legitimate and Business Purposes
In fulfillment of the stated purpose/s that you consented to, we may disclose your personal information to the following parties:
- Our employees and officers;
- Professional advisers such as lawyers and auditors;
- Members of our group of companies or our subsidiaries and affiliates;
- Our holding company Ayala Corporation and all its subsidiaries and affiliates;
- Our joint venture and alliance partners; and
- Our technology and service providers (e.g., WordPress).
And in order to comply with legal and statutory compliance, we may disclose your personal data:
- To the extent that we are required to do so by applicable laws, rules, and regulations;
- In connection with any ongoing or prospective legal proceeding;
- To any person who we reasonably believe may apply to a court or other competent authority for disclosure of such personal information where, in our reasonable opinion, such court or authority would be reasonably and is likely to order the disclosure of such personal information;
Any company/entity with which we share information about you for the above purposes is contractually required to comply with confidentiality standards, undertake to respect any individual’s right to privacy, and comply with the Data Privacy Act. We also require that these organizations use this information only for our purposes, and follow our reasonable directions with respect to the use and protection of this information. This includes organizations which handle or obtain personal information as technical and service providers for Ayala, Land, Inc. who, in addition to the above measures, undergo our due diligence that includes their data protection practices.
Privacy Policies of Third-party Websites and Social Media Platforms
Our websites contain hyperlinks and details of third-party websites, including social media platforms.
We have no control over and are not responsible for the privacy policies and practices of third parties. We therefore advise you to study their privacy policies before providing them with any personal information. Once you leave our website, you should likewise check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.
Cookies and Similar Technologies
We use cookies to provide you with a better and more personal user experience. Unless you adjust your browser settings to refuse cookies, we will issue cookies when you interact with Anvaya Cove.
When you log-in at our site, we will set a temporary cookie to determine if your browser accepts cookies and to save your login information. This cookie contains no personal data and is discarded when you close your browser. If you log out of your account, the login cookies will be removed.
Please note that where third parties use cookies, we have no control over how those third parties use those cookies.
How to Contact Us
For comments, questions, or requests relating to this privacy notice, or complaints in relation to your rights under this privacy notice, you may get in touch with the Anvaya Cove’s Data Protection Officer by sending us an email to Anvaya Cove’s Compliance Officer for Privacy at alpi.dataprivacyoffice@ayalalandpremier.com.
